reviews

“We're thrilled to have ECP as our partner. It's been amazing to see how they handle the technology side, allowing us to really pour our energy into growing our business and ensuring our residents are well-supported. ECP is a true partner to our team and essential to our operations and success. We're eagerly looking forward to continuing to grow together.”

“ECP does a really great job of allowing us to provide a person centered experience while also maximizing great customer service and allowing our associates to focus on the experience that they provide for our residents — not having to focus on the compliance because ECP helps us with the compliance piece.”

“I’ve been working with the team at ECP for 9+ years now. We have never once regretted that decision. The ECP platform is extremely user friendly for the teams at our Compass communities, which allows them to spend more quality time with their residents. I highly recommend ECP for anyone looking for a new system or to change their existing EMR system.”

“ECP has always been the best and we can never wait to be able to implement it. It's invaluable. It's worth every single penny. It's a great system, we love it.”

“ECP gave us the foundation to unify clinical workflows across all our communities.”

“We can really see the fruits of the labor of working with ECP right now, especially when we look at our care revenue because we have streamlined our assessments.”

“We use ECP for our EHR, our EMAR and most of our clinical applications across our 11 large Assisted Living/Memory Care communities. They are so good to work with and their customer support is extraordinary.”

“The enhancements provided by ECP have notably improved the capabilities of our marketing and sales teams, directly impacting their efficiency and success rates.”

“The ECP team has been phenomenal to work with. Being able to make a quick phone call when you need something and knowing that you're going to get someone to pick up the other end of the line has been the ultimate piece for us.”

“The best part of ECP from our perspective is having a product that fits perfectly with the needs that we have and gives us transparency at our management company level.”

“ECP has worked with us, shown us and developed tools to enhance the quality of care for our clients and enhance communication throughout our team.”

“There is no other system on the market offering what ECP can do. Not only did ECP help us implement a great product, the customer service they offer is incomparable.”

“We love ECP! The platform is very easy for everyone to use and the information, as well as the access to it, is fast and easy as well. ECP has a great customer support team that knows the system through and through and is always available to provide any help asked. Would recommend ECP as a platform for anyone in long term care!”

“A key factor in SAL’s decision-making was finding a software provider that acted as a partner, not just a service. We really felt like we had a true partner in ECP. The CEO, head of Implementation, and lead Sales Account Engineer all came to meet with us and that is what drew us to ECP. ECP hears our needs and we weren’t just another number on the wall like other providers.”

“We fully trained and completed pharmacy integration for nine properties with an average of 75 to 150 residents and 50 to 60 staff members at each location – within 60 days.”