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    Reduce medication errors with safer med passing and enhanced oversight.

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ECP software for independent living

Independent living software

Independent Living Software Built for Lifestyle and Operations 

Keep community member files, incident reports, staff communication, and occupancy in one place. ECP Independent Living is a lightweight, easy way to keep your team organized and your communities running smoothly.

You’re in good company.
Trusted by communities nationwide.

8500
+
Communities
50
US States
100
%
US-Based Support
75
+
Integrations

Every community member’s file, in one place

When a family calls with a question, staff shouldn't have to dig through a binder to answer it. ECP keeps each community member's file digital, from admission paperwork to the life story and preferences that help your team know them. Staff find what they need in seconds. 

ECP Resident file for independent living
ECP Incident report for independent living

Incident reports that capture everything the first time

Whether it's a fall in the lobby or a leak in the hallway, ECP walks staff through the report step by step, so the details get captured while they're fresh. Every incident lands in one place, and you have a clear record if questions come up later. 

Keep your whole team in the loop

With internal notes and automated alerts, updates reach the staff who need them, even if they missed the morning huddle. Everyone works from the same information, and your team can respond to community members and families faster.

ECP Recent notes for independent living
ECP CRM Occupancy for independent living

Stay on top of occupancy

Know what's open and who's interested at any moment. ECP CRM shows availability and rates at each community and keeps every lead moving from first call to move-in, with reminders so follow-ups don't slip. 

Move-ins, leases, and rent in one system

Once someone says yes, the paperwork moves quickly. New community members and their families sign leases and move-in documents electronically, ECP Billing creates the rent charges, and payments come in by ACH or credit card. Everything you collected during the sales process carries into their file and billing, so nobody types it twice. 

ECP Move-ins and Billing workflow for independent living

Running assisted living or memory care too?

One record across every level of care

ECP transfer workflow for independent living

ECP also runs assisted living and memory care on the same platform. When someone moves from independent living into assisted living or memory care, or back again, their file comes with them, so nobody re-enters their history. 

Simple enough for anyone on your team

ECP's clean, straightforward design works for staff with no medical or technical background. It runs in a browser or on mobile with nothing to install, and our US-based team guides you through setup and go-live. 

ECP software for Independent Living on desktop or mobile

integrations

75+ Integrations.
One connected system.

 ECP works with the tools you already use, including billing, BI, workforce, engagement, dining, and safety. REST API, Webhooks, HL7, CSV, and secure messaging support custom connections. 
ECP Integration partners

 Looking to integrate your solution?
Partner with us →

What Operators Say

Trusted by 8,500+ senior living communities

ECP best-in-class support

Support from people who know senior living

ECP's support team is 100% US-based and in-house, and many of them have worked in assisted living themselves. You'll also have access to our online knowledge base, ECP University training videos, and webinars. 

Common Questions

 Frequently asked questions about ECP’s Independent Living Software

What is independent living software?

Independent living (IL) software helps IL communities manage community member files, incident reports, staff communication, occupancy, and billing in one place. ECP Independent Living is built specifically for IL operations. 

Does ECP Independent Living include clinical charting?

No. It's built for lifestyle and operations. If you also run assisted living or memory care, ECP's eMAR and EHR are available on the same platform. 

Can ECP handle leases and rent billing for independent living?

Yes. ECP CRM and Move-Ins manage inquiries, move-in documents, leases, and renewals, and ECP Billing generates rent charges. 

What happens when someone moves between independent living and assisted living or memory care?

If those communities also run on ECP, their file moves with them in either direction, so your team doesn't re-enter their history. 

Do we need an IT team to use ECP?

No. ECP is cloud-based, runs in a browser or on mobile, and needs no local installation. Our US-based team guides you through implementation. 

See ECP Independent Living in action

 We'll walk you through how it would work for your community. 
 8,500+ communities  •  100% US-based support  •  SOC 2 Type II compliant