
Independent living software
Independent Living Software Built for Lifestyle and Operations
Keep community member files, incident reports, staff communication, and occupancy in one place. ECP Independent Living is a lightweight, easy way to keep your team organized and your communities running smoothly.
You’re in good company.
Trusted by communities nationwide.
Every community member’s file, in one place
When a family calls with a question, staff shouldn't have to dig through a binder to answer it. ECP keeps each community member's file digital, from admission paperwork to the life story and preferences that help your team know them. Staff find what they need in seconds.
Incident reports that capture everything the first time
Whether it's a fall in the lobby or a leak in the hallway, ECP walks staff through the report step by step, so the details get captured while they're fresh. Every incident lands in one place, and you have a clear record if questions come up later.
Keep your whole team in the loop
With internal notes and automated alerts, updates reach the staff who need them, even if they missed the morning huddle. Everyone works from the same information, and your team can respond to community members and families faster.
Stay on top of occupancy
Know what's open and who's interested at any moment. ECP CRM shows availability and rates at each community and keeps every lead moving from first call to move-in, with reminders so follow-ups don't slip.
Move-ins, leases, and rent in one system
Once someone says yes, the paperwork moves quickly. New community members and their families sign leases and move-in documents electronically, ECP Billing creates the rent charges, and payments come in by ACH or credit card. Everything you collected during the sales process carries into their file and billing, so nobody types it twice.
Running assisted living or memory care too?
One record across every level of care
ECP also runs assisted living and memory care on the same platform. When someone moves from independent living into assisted living or memory care, or back again, their file comes with them, so nobody re-enters their history.
Simple enough for anyone on your team
ECP's clean, straightforward design works for staff with no medical or technical background. It runs in a browser or on mobile with nothing to install, and our US-based team guides you through setup and go-live.
integrations
75+ Integrations.
One connected system.
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What Operators Say
Trusted by 8,500+ senior living communities

Support from people who know senior living
ECP's support team is 100% US-based and in-house, and many of them have worked in assisted living themselves. You'll also have access to our online knowledge base, ECP University training videos, and webinars.
Common Questions
Frequently asked questions about ECP’s Independent Living Software
What is independent living software?
Independent living (IL) software helps IL communities manage community member files, incident reports, staff communication, occupancy, and billing in one place. ECP Independent Living is built specifically for IL operations.
Does ECP Independent Living include clinical charting?
No. It's built for lifestyle and operations. If you also run assisted living or memory care, ECP's eMAR and EHR are available on the same platform.
Can ECP handle leases and rent billing for independent living?
Yes. ECP CRM and Move-Ins manage inquiries, move-in documents, leases, and renewals, and ECP Billing generates rent charges.
What happens when someone moves between independent living and assisted living or memory care?
If those communities also run on ECP, their file moves with them in either direction, so your team doesn't re-enter their history.
Do we need an IT team to use ECP?
No. ECP is cloud-based, runs in a browser or on mobile, and needs no local installation. Our US-based team guides you through implementation.