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  • Why ECP
    Read about ECP's mission and values in proving a complete software solution for assisted living and long-term care communities.
    See what our valued customers have to say about their personal experience with ECP.
    ECP is a rapidly growing software service that provides industry leading community management solution.
    View the list of industry standard certifications that we're proud to have achieved.
  • Solutions
    BY INDUSTRY
    Discover why ECP is the preferred assisted living software, helping communities thrive and provide better care.
     
    Understand how ECP aids in providing person-centered care to improve residents' quality of life.  
     
    Save time and grow your business with the leading Assisted Living eMAR.
     
    Automate and grow your Independent Living communities.
     
    Explore the tools available to help improve the quality of care for individuals with disabilities.
     
    Learn how ECP can benefit Adult Family Homes, Group Homes, and Small Assisted Living Communities.
    ECP provides a complete workflow solution for your business, from lead to resident to revenue.
     
    Take a look at the tools ECP provides to gain complete oversight into your communities.  
     
    Improve your workflow and spend more time caring for your residents with the inudustry's leading clinical software.
     
    Learn how ECP helps reduce time spent charting, providing more quality time with residents.
     
    Identify prospects that align with your goals and increase occupancy rates.  
     
     

     

  • Products

    Reduce medication errors with safer med passing and enhanced oversight.

    Capture leads, build relationships, and grow occupancy.
    Confidently care and ensure better care.

     

    Track every step from decision to move-in day, all in one place.
    Capture every service, every payment, every time.
  • Resources
    Review common questions to find the answers you're looking for.
     
    Our library of informative guides to ECP products and solutions as well as industry-related topics.
     
    View a list of upcoming webinars and events.
    Connect seamlessly with pharmacy partners and favorite tools through ECP's integrations.
     
    Read these success stories from our customers.
     
    ECP helps senior living communities turn daily care into measurable outcomes that support value-based care partnerships.
    Build seamless, reliable connections to ensure accurate data exchange.
     
    Stay in the know with ECP updates and industry knowledge.
    Browse our comprehensive library of standard and state custom reports.
     
    Stay informed with official updates, product enhancements, and industry contributions from ECP.
  • Integrations
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marketers

Grow Occupancy Faster with ECP’s Innovative CRM

Hit your occupancy goals with ease using our user-friendly CRM. Adding leads is faster and move-ins are smooth, making your everyday tasks simpler with our all-in-one platform.

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ECP assisted living software CRM for marketers
ECP crm dashboard

reporting and dashboards

See exactly where every lead stands. Across every community.

Get a real-time view of pipeline health — inquiry volume, lead status, and channel performance all in one place. The visibility you need to grow occupancy with confidence.

  • Inquiry volume and source attribution by community
  • Lead tracking by status and channel
  • Pipeline stage breakdown across communities
  • Role-based access — sales teams see their community, leaders see all

Tour & Follow-up

Your calendar. Your email. All in ECP.

When your calendar and email live inside ECP, follow-ups happen on time, tours get scheduled without the back and forth, and your team stays focused on converting prospects — not managing tools.

  • Automated follow-up tasks after every interaction
  • Full communication history logged per prospect
  • Tour scheduling with reminders for staff and families
  • Shared visibility so anyone can see where a lead stands
  • Office 365 and calendar integration
ECP CRM calendar and email integration
ECP crm to clinical integration

clinical integration

From lead to resident. No re-entry.

When a prospect commits, their information flows straight into clinical — no retyping, no missed details, and your care team ready from day one.

  • Prospect data carries forward to Move-Ins automatically
  • Document packets pre-populated from CRM at acceptance
  • Clinical profile ready at move-in day
  • No duplicate entry across admissions, clinical, and billing
See how the handoff works

centralized lead management

One place for every lead

When leads slip through the cracks, occupancy suffers. ECP CRM keeps every prospect organized, every follow-up on time, and every admissions team member on the same page — so more inquiries turn into move-ins.

  • Lead capture from web, phone, and referral sources
  • Tour scheduling with calendar sync and Office 365 integration
  • Full pipeline visibility across the admissions team
  • Automated follow-up reminders so nothing falls through
See lead management
ECP crm occupancy and lead management

What Operators Say

120,000+ Users put their trust in ECP

Read customer success stories
ECP best-in-class support

Best-in-class support

ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:

  • Online knowledge base
  • University training videos
  • Webinars

 

See ECP in Action