Assisted Living and Senior Living CRM

Capture Leads, Grow Occupancy, Move In Happy Residents.

It's all possible with our all-in-one, user-friendly platform. Welcome to ECP CRM, where you can capture leads instantly, connect and build relationships, and make the move-in process simple.
ECP Assisted Living and Senior Living CRM

The value of CRM

the value of CRM

Gain oversight across all locations with the CRM dashboard

The CRM dashboard presents important data you need in a meaningful way. View key metrics at a glance, including:

  • Leads by status
  • Lead archived reasons
  • Leads by referral channel
  • Responsive reports you can drill into
ECP CRM dashboard
ECP CRM occupancy

Maximize occupancy and increase revenue

Oversee current availability at each community so you can plan for move-ins faster than ever. ECP CRM's occupancy tools show available rooms, current room rates, and payer types.

Integrate fully with ECP Clinical

Initiate communication and start to build relationships immediately within ECP CRM. Utilize ECP Clinical Assessments and start creating care plans before leads move into your community. Once they are ready, seamlessly transfer their information into ECP Clinical, reducing redundancy, saving you time, and ensuring their move-in process is simple.

ECP CRM integration with ECP Clinical
ECP CRM campaigns

Utilize campaigns to increase leads

Utilize our advanced assisted living marketing software to schedule targeted marketing campaigns, effectively raising awareness of your community and attracting a higher number of qualified leads. Monitor campaign details to address inquiries such as:

  • How did they hear about our community?
  • How many leads did we get from this campaign?
  • Which campaign was most successful and cost-effective?

Stay on top of communication

Functioning as a comprehensive CRM for assisted living, our system offers automated next-step scheduling, ensuring you promptly schedule your subsequent task, call, or email to uphold seamless communication. The leads dashboard enables you to monitor contact activity, facilitating insights into your upcoming steps and the duration since your last interaction with the lead.

ECP CRM communication

120,000+ users put their trust in ECP. 

ECP Assisted Living Software Cedarhurst testimonial l
ECP Assisted Living Software SAL testimonial c
ECP Assisted Living Software Compass testimonial r

Best-in-class support

ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:
  • Online knowledge base
  • University training videos
  • Webinars
ECP best-in-class support


See ECP in Action