Assisted Living and Senior Living CRM
Capture Leads, Grow Occupancy, Move In Happy Residents.
The value of CRM
Gain oversight across all locations with the CRM dashboard
The CRM dashboard presents important data you need in a meaningful way. View key metrics at a glance, including:
- Leads by status
- Lead archived reasons
- Leads by referral channel
- Responsive reports you can drill into
Maximize occupancy and increase revenue
Oversee current availability at each community so you can plan for move-ins faster than ever. ECP CRM's occupancy tools show available rooms, current room rates, and payer types.
Integrate fully with ECP Clinical
Initiate communication and start to build relationships immediately within ECP CRM. Utilize ECP Clinical Assessments and start creating care plans before leads move into your community. Once they are ready, seamlessly transfer their information into ECP Clinical, reducing redundancy, saving you time, and ensuring their move-in process is simple.
Utilize campaigns to increase leads
Utilize our advanced assisted living marketing software to schedule targeted marketing campaigns, effectively raising awareness of your community and attracting a higher number of qualified leads. Monitor campaign details to address inquiries such as:
- How did they hear about our community?
- How many leads did we get from this campaign?
- Which campaign was most successful and cost-effective?
Stay on top of communication
Functioning as a comprehensive CRM for assisted living, our system offers automated next-step scheduling, ensuring you promptly schedule your subsequent task, call, or email to uphold seamless communication. The leads dashboard enables you to monitor contact activity, facilitating insights into your upcoming steps and the duration since your last interaction with the lead.
120,000+ users put their trust in ECP.
Best-in-class support
- Online knowledge base
- University training videos
- Webinars
