CRM leads in progress

    Assisted Living and Senior Living CRM

    Grow faster with the CRM designed for assisted living

    Develop more leads and grow occupancy faster. Maximize your efficiency with ECP CRM - the innovative marketing and lead tracking tool that incorporates essential tools for Assisted Living marketers. Keep track of referrals, campaigns, appointments, and tasks.

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    The value of CRM

    CRM Value Assessment Workflow

    Gain oversight across all locations with the CRM dashboard

    The CRM dashboard presents important data you need in a meaningful way. View key metrics at a glance, including:

    • Leads by status
    • Lead archived reasons
    • Leads by referral channel
    • Responsive reports you can drill into
    CRM dashboard
    CRM occupancy

    Maximize occupancy and increase revenue

    Oversee current availability at each community so you can plan for move-ins faster than ever. ECP CRM's occupancy tools show available rooms, current room rates, and payer types.

    Integrate fully with ECP Clinical

    Initiate communication and start to build relationships immediately within ECP CRM. Utilize ECP Clinical Assessments and start creating care plans before leads move into your community. Once they are ready, seamlessly transfer their information into ECP Clinical, reducing redundancy, saving you time, and ensuring their move-in process is simple.

    CRM integration with clinical
    CRM campaigns

    Utilize campaigns to increase leads

    Utilize our advanced assisted living marketing software to schedule targeted marketing campaigns, effectively raising awareness of your community and attracting a higher number of qualified leads. Monitor campaign details to address inquiries such as:

    • How did they hear about our community?
    • How many leads did we get from this campaign?
    • Which campaign was most successful and cost-effective?

    Stay on top of communication

    Functioning as a comprehensive CRM for assisted living, our system offers automated next-step scheduling, ensuring you promptly schedule your subsequent task, call, or email to uphold seamless communication. The leads dashboard enables you to monitor contact activity, facilitating insights into your upcoming steps and the duration since your last interaction with the lead.

    CRM scheduling prompt

    What our customers say

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    Best-in-class support

    ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:
    • Online knowledge base
    • University training videos
    • Webinars
    ECP Customer support

     

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