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3 minute read
We’re proud to share that ECP has been recognized with multiple 2026 awards across leading software review platforms, including G2, Software Advice, and Capterra.
These badges aren’t decided by judges or paid placements. They’re based on verified user reviews—real feedback from senior living operators using ECP every day in their communities.
And in 2026, that feedback spoke loudly.
"A key factor in SAL's decision-making was finding a software provider that acted as a partner, not just a service. We really felt like we had a true partner in ECP."
-Brody Jardine, CFO, SAL Management Group
2026 G2 Awards
ECP earned the following recognitions from G2:
- Momentum Leader
- Leader
- High Performer
- Easiest Setup
- Easiest to Do Business With
- Best Support
- Users Most Likely to Recommend
- Users Love Us
What This Means for Senior Living Operators
You can implement quickly and get teams live without disruption
Communities don’t have months to wait for go-live. ECP’s onboarding process helps teams move quickly, so staff can focus on residents, not software. This experience is reflected in G2’s Easiest Setup and Easiest to Do Business With awards.
You’ll have responsive support from people who understand senior living
When questions come up, support needs to be fast and knowledgeable. ECP’s team is known for responsiveness and deep familiarity with assisted living workflows, earning
recognition for Best Support from G2 and Best Customer Support from Software Advice.
You’re choosing software trusted and recommended by your peers
8,000+ communities rely on ECP every day and would recommend it to others. This is reflected in G2’s Users Most Likely to Recommend and Users Love Us recognitions—awards based entirely on verified customer feedback.
You can rely on a platform proven at scale
Strong satisfaction scores combined with broad adoption across the industry signal long-term reliability. ECP’s Leader and High Performer awards reflect both strong customer outcomes and market presence.
You’re investing in a platform with strong momentum and continued innovation
ECP’s Momentum Leader recognition reflects rapid growth driven by customer satisfaction and ongoing platform investment—ensuring operators have a system that continues to improve as their needs evolve.
2026 Software Advice Award
From Software Advice, ECP received:
- Best Customer Support for 2026
In senior living, support isn’t optional. When teams are managing medication administration, assessments, care plans, billing, and move-ins, they need a partner who answers the phone and solves problems quickly.
"Always get a quick response, always someone with patience and very informative. Just can't say enough about your team. They are the best!!!"
This recognition reflects our commitment to being easy to reach—and easy to work with.
Why Review-Based Awards Matter in Senior Living
There’s no shortage of assisted living software options in the market. But awards grounded in verified customer reviews cut through the noise.
They answer key questions operators are asking:
- Is the software easy to implement?
- Will my team actually use it?
- How responsive is support?
- Do other operators trust it?
When thousands of real users consistently provide high ratings across multiple platforms, it’s a strong indicator of long-term value.
What This Says About ECP
These recognitions reinforce what over 8,000 senior living communities already know:
- ECP is built specifically for assisted living and senior living operators
- The platform is intuitive and easy to implement
- Support is responsive and knowledgeable
- Teams feel confident recommending it
From clinical documentation and medication management to CRM, Move-Ins, and Billing, ECP’s unified platform is designed to reduce administrative burden while improving visibility across your organization.
If you’re evaluating new senior living software—or looking to replace disconnected systems—these awards reflect the experience you can expect.
Thank You to Our Customers
These awards belong to our customers. Your feedback drives our roadmap, shapes our innovation, and helps us continuously improve.
If you’re already part of the ECP community—thank you for your trust and your reviews.
If you’re exploring options and want to see what award-winning senior living software looks like in action, we’d be happy to show you. Request a demo today.
Frequently Asked Questions
How are G2 awards determined?
G2 awards are based on verified user reviews, customer satisfaction scores, and market presence data collected through their platform.
Are these awards paid placements?
No. Recognition on G2, Software Advice, and Capterra is based on customer feedback and performance metrics—not sponsorships.
What categories does ECP compete in?
ECP is reviewed in categories such as Assisted Living Software, Senior Living Software, eMAR, EHR, CRM, and Billing solutions.
Ready to see ECP in action? Fill out the form below to schedule a demo.
