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ECP and Aline Partner to Eliminate Duplicate Entry and Strengthen Handoffs Between Sales and Care in Senior Living Communities

Picture of Autumn McKinnell   Autumn McKinnell  ·  2 minute read
ECP and Aline Partner to Eliminate Duplicate Entry and Strengthen Handoffs Between Sales and Care in Senior Living Communities

New integration between ECP and Aline CRM simplifies data transfer, accelerates onboarding, and ensures seamless communication across teams

Milwaukee, WI – January 14, 2026 — ECP, the all-in-one software platform trusted by more than 8,000 senior living communities, today announced a new integration with Aline, the CRM and operations platform for senior living. The integration allows Aline CRM users to send resident and contact information directly into ECP Clinical or ECP Move-Ins with the click of a button—eliminating duplicate data entry, reducing onboarding time, and ensuring a smoother, more consistent handoff from sales to care.

For operators, the new integration means data entered once in Aline CRM automatically populates into ECP, allowing teams to work faster and with greater confidence. Sales, care, and operations staff can now stay aligned on every new resident from first touch through move-in, supporting both accuracy and efficiency.

“When teams use different systems to manage the same residents, it’s easy for information to fall through the cracks,” said James Baumeister, Product Manager at ECP. “With this integration, we’re eliminating that risk. Sales teams can focus on relationships, clinical teams can start care planning right away, and everyone works from the same source of truth.”

Aline’s CRM platform helps senior living operators centralize prospect, resident, and family communications, giving leadership visibility into every stage of the sales and engagement cycle. Through its integration with ECP, the data captured in Aline—resident demographics, contacts, and other onboarding details—flows directly into the ECP system of record, saving valuable staff time and improving accuracy.

“Senior living teams shouldn’t have to waste time re-entering information or chasing down paperwork,” said Jessica Bloch-Schulman, Sr. Vice President of Product at Aline. “Our integration with ECP makes onboarding simpler and handoffs cleaner. Operators can trust that details collected during the sales process are transferred accurately and available to clinical teams the moment they need it.”  

For operators evaluating ECP, this new integration extends the platform’s ability to connect the full resident journey—from first contact in a CRM like Aline, to onboarding with ECP Move-Ins, to care delivery in ECP Clinical, and finally to billing and payments through ECP Billing.

“ECP continues to invest in integrations that make our customers’ daily work easier,” Baumeister added. “By partnering with innovative platforms like Aline, we’re helping operators unify their data, strengthen team communication, and provide residents with a better experience from day one.”

The integration is now live. To learn more or request a demo of how ECP connects care, operations, and business systems across senior living communities, visit www.ecp123.com/integration-partners.

 

About ECP

ECP is the leading all-in-one software provider for senior living communities, offering eMAR, EHR, CRM, Move-Ins, Billing and business intelligence solutions. Designed to enhance resident care, staff efficiency, and operational success, ECP’s technology is trusted by over 8,000 communities nationwide. With a commitment to seamless integrations and data accessibility, ECP is making senior living software simpler and smarter.

About Aline

Aline is a software platform purpose-built for senior care operators. Serving more than 9,000 communities, Aline brings together sales and marketing, clinical, financial, and operational capabilities to help teams work with shared visibility and greater confidence. Our mission is to elevate aging by helping communities connect, care, operate, and grow. Learn more at www.alineops.com.  

For Media Inquiries:

Aline
Amanda McGrory-Dixon 
Senior Content Marketing Manager 
713-408-7707 
amanda.mcgrory-dixon@alineops.com  

ECP
Autumn McKinnell
Marketing Manager
(262) 684-2869
autumn@ecp123.com

 

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