The senior living industry is experiencing a moment of inflection. Capital is becoming more accessible, labor challenges are intensifying, and artificial intelligence is poised to transform daily operations. In a recent episode of the Transform Podcast from Senior Housing News, ECP CEO Adam Aisen shared his perspective on where the industry is headed — and how technology can help operators navigate the future.
Key Themes from the Podcast:
1. Capital is Back
“For the first time in five years, deals are penciling for new senior living builds. Capital is becoming more affordable and more accessible.”
Adam explained that interest rates are beginning to come down, and more lenders are re-entering the senior living space. This shift is creating new opportunities for growth and development.
2. Labor Challenges Are Intensifying
“Labor is doing the exact opposite. It’s getting more expensive and less accessible — likely the biggest swing since COVID.”
With 28% of the long-term caregiver workforce made up of immigrants, changes in immigration policy could further strain staffing. Operators must prepare for rising wages and increased competition for talent.
3. Technology as a Force Multiplier
“Operators are more willing than ever to invest in technology to save labor. AI-powered tools are helping caregivers work more efficiently and improving resident safety.”
At ECP, AI is being applied in multiple ways:
- Detecting potential medication errors and preventing duplication
- Streamlining resident assessments into personalized care plans
- Speeding up feature delivery for customers through AI-powered development tools
4. Optimism in the Human Element
“Senior living is the most fundamentally human care setting. The question is: how can we use technology to make that human-to-human connection even better, without disrupting it?”
Despite headwinds, Adam emphasized that the people working in senior living give him optimism: compassionate, dedicated professionals committed to caring for others.
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