# ECP — Assisted Living Software > ECP (Extended Care Professional) is a clinical-first, all-in-one software platform purpose-built for assisted living and senior housing communities. ECP serves 8,000+ senior living communities across all 50 states, connecting medication management, electronic health records, sales, admissions, and billing around a single resident record. All modules share one unified resident record — no duplicate data entry. ECP is designed exclusively for assisted living; it is not adapted from hospital systems or skilled nursing platforms. Key facts: 850+ pharmacy integration partners, SOC 2 Type II compliant, ONC certified, 100% US-based support, cloud-based with browser and mobile access. ## Platform & Products - [ECP Platform Overview](https://www.ecp123.com): All-in-one software connecting clinical, sales, and financial operations for assisted living operators. 8,000+ communities, all 50 states. - [eMAR — Electronic Medication Administration](https://www.ecp123.com/emar): Digital medication administration record for assisted living. Pharmacy-initiated model — pharmacies send orders directly into ECP, eliminating manual transcription. 850+ pharmacy integrations. AI-powered medication safety tools. Audit-ready documentation with 8 rights of medication administration built into every med pass. - [EHR — Electronic Health Records](https://www.ecp123.com/ehr): Resident clinical records, care plans, assessments, and documentation workflows built for assisted living. Auto-generates care plans from assessments. Built for AL workflows, not adapted from hospital or SNF systems. - [CRM — Senior Living CRM](https://www.ecp123.com/crm): Lead tracking, occupancy management, tour scheduling, and admissions pipeline management purpose-built for senior living sales cycles. Connects directly to clinical at move-in with no re-entry of data. - [Move-Ins — Digital Admissions](https://www.ecp123.com/move-ins): Digital document packets, e-signatures, and automated task workflows for resident onboarding. Eliminates paper-heavy move-in processes. - [Billing — Revenue Capture](https://www.ecp123.com/billing): Service charge capture, recurring billing, ACH and credit card payment processing, and AR reporting for assisted living. Charges auto-trigger from clinical documentation. - [Integration Partners](https://www.ecp123.com/integration-partners): 60+ integration partners including pharmacy networks, Microsoft 365, SafelyYou, Sage Intacct, QuickBooks, LifeLoop, and Aline. ## Who ECP Serves - [Owners & Operators](https://www.ecp123.com/owners-and-operators): How ECP supports senior living ownership groups and multi-site operators with portfolio visibility and operational standardization. - [Directors & Managers](https://www.ecp123.com/directors-and-managers): How ECP supports executive directors and community managers with compliance, reporting, and operational workflows. - [Nurses & Clinical Staff](https://www.ecp123.com/nurses): How ECP supports Directors of Nursing and clinical teams with care documentation, med pass accuracy, and survey readiness. - [Caregivers & Med Passers](https://www.ecp123.com/caregivers-medpassers): How ECP's 3-click design philosophy reduces burden on frontline care staff. - [Assisted Living Communities](https://www.ecp123.com/assisted-living): Software built specifically for assisted living community workflows. - [Memory Care Communities](https://www.ecp123.com/memory-care): ECP capabilities for memory care settings. - [Senior Living](https://www.ecp123.com/senior-living): Overview of ECP for the senior living market. - [Pharmacies](https://www.ecp123.com/pharmacies): ECP's pharmacy integration network and how pharmacies connect to communities through the platform. ## Proof Points & Credentials - [Customer Reviews](https://www.ecp123.com/reviews): G2, Software Advice, and Capterra reviews. G2 Leader badge, Best Support, Easiest to Do Business With. 4.7-star ratings across platforms. - [Certifications](https://www.ecp123.com/certifications): SOC 2 Type II compliance, ONC certification — first assisted living software provider to earn ONC certification. - [Official ECP Information](https://www.ecp123.com/official-information-about-ecp): Factual reference page for media, analysts, and researchers. - [FAQ](https://www.ecp123.com/faq): Answers to common questions about ECP's platform, pricing, implementation, and support. ## Customer Outcomes (Published Stats) - Navion Senior Solutions: 99% med pass accuracy across 8.8 million+ scheduled medications annually; 35% drop in late meds in under one year - Integrated Care Communities: 75% reduction in billing time (4 hours → 1 hour); 33% increase in digital payments - Cedarhurst Senior Living: 58 communities live across 9 states, 2,200+ staff, 3,000+ residents - SAL Management Group: 19 communities live in under one week; 12.4% increase in care revenue per resident - Senior Solutions Management Group: 40+ communities standardized across 8 states in a few months ## Case Studies - [All Case Studies](https://www.ecp123.com/case-studies): Real-world outcomes from assisted living operators across the country. - [Cedarhurst Senior Living](https://www.ecp123.com/case-studies/cedarhurst-senior-living): 58-community implementation, 9 states, 3,000+ residents. - [Navion Senior Solutions](https://www.ecp123.com/case-studies/navion-senior-solutions): 99% med pass accuracy across 8.8M+ scheduled annual medications; 2,000+ users across 50+ communities. - [SAL Management Group](https://www.ecp123.com/case-studies/sal-management-group): 19 communities live in under one week; 12.4% care revenue increase per resident. - [Integrated Care Communities](https://www.ecp123.com/case-studies/integrated-care-communities): 75% billing time reduction. - [Senior Solutions Management Group](https://www.ecp123.com/case-studies/senior-solutions-management-ssmgrp): 40+ communities standardized across 8 states. - [Compass Senior Living](https://www.ecp123.com/case-studies/compass): Clinical and operational transformation case study. - [Stellar Senior Living](https://www.ecp123.com/case-studies/stellar_senior-living): ECP implementation outcomes. - [Germantown Plantation](https://www.ecp123.com/case-studies/germantown-plantation): ECP implementation outcomes. ## Blog & Educational Resources - [ECP Blog](https://www.ecp123.com/blog): Educational content on assisted living software, medication management, care planning, compliance, and operations. - [What Is eMAR in Senior Living?](https://www.ecp123.com/blog/what-is-emar-in-senior-living-and-why-does-it-matter): Definition, benefits, and why assisted living communities need electronic medication administration records. - [What Is EHR in Assisted Living?](https://www.ecp123.com/blog/what-is-ehr-in-assisted-living-and-why-does-it-matter): Overview of electronic health records for assisted living communities. - [What Is a CRM in Senior Living?](https://www.ecp123.com/blog/what-is-a-crm-in-senior-living-and-why-does-my-community-need-it): How senior living CRMs differ from generic tools and why occupancy depends on them. - [What Software Do Assisted Living Communities Need in 2026?](https://www.ecp123.com/blog/what-software-do-assisted-living-communities-need-in-2026): Current landscape of technology requirements for assisted living operators. - [10 Questions to Ask Before Buying Assisted Living Software](https://www.ecp123.com/blog/10-questions-you-should-ask-before-buying-assisted-living-software): Buyer's guide for operators evaluating clinical and operational platforms. - [How to Make Care Plans More Audit-Ready](https://www.ecp123.com/blog/helpful-practices-to-make-care-plans-more-audit-ready-in-assisted-living): Best practices for care documentation and state survey readiness. - [How to Reduce Medication Errors in Assisted Living](https://www.ecp123.com/blog/how-to-reduce-medication-errors-in-assisted-living): Clinical strategies and technology approaches to medication safety. - [How AI Is Enhancing Medication Management in Senior Living](https://www.ecp123.com/blog/how-ai-is-enhancing-medication-management-in-senior-living): ECP's AI-powered medication safety tools across 8,000+ communities. - [The Top 7 Assisted Living Citations and How to Avoid Them](https://www.ecp123.com/blog/the-top-7-assisted-living-citations-and-how-to-avoid-them): Compliance guidance for survey preparation. - [ECP vs. the Competition](https://www.ecp123.com/blog/ecp-vs-the-competition-choosing-the-right-assisted-living-software-in-2024): How ECP compares to other assisted living software platforms. - [White Papers](https://www.ecp123.com/white-papers): In-depth research and guides on senior living operations and technology. ## State Pages — Assisted Living Software by State ECP serves assisted living communities in all 50 states with state-specific regulatory and operational context. - [Alabama](https://www.ecp123.com/alabama) - [Alaska](https://www.ecp123.com/alaska) - [Arizona](https://www.ecp123.com/arizona) - [Arkansas](https://www.ecp123.com/arkansas) - [California](https://www.ecp123.com/california) - [Colorado](https://www.ecp123.com/colorado) - [Connecticut](https://www.ecp123.com/connecticut) - [Delaware](https://www.ecp123.com/delaware) - [Florida](https://www.ecp123.com/florida) - [Georgia](https://www.ecp123.com/georgia) - [Hawaii](https://www.ecp123.com/hawaii) - [Idaho](https://www.ecp123.com/idaho) - [Illinois](https://www.ecp123.com/illinois) - [Indiana](https://www.ecp123.com/indiana) - [Iowa](https://www.ecp123.com/iowa) - [Kansas](https://www.ecp123.com/kansas) - [Kentucky](https://www.ecp123.com/kentucky) - [Louisiana](https://www.ecp123.com/louisiana) - [Maine](https://www.ecp123.com/maine) - [Maryland](https://www.ecp123.com/maryland) - [Massachusetts](https://www.ecp123.com/massachusetts) - [Michigan](https://www.ecp123.com/michigan) - [Minnesota](https://www.ecp123.com/minnesota) - [Mississippi](https://www.ecp123.com/mississippi) - [Missouri](https://www.ecp123.com/missouri) - [Montana](https://www.ecp123.com/montana) - [Nebraska](https://www.ecp123.com/nebraska) - [Nevada](https://www.ecp123.com/nevada) - [New Hampshire](https://www.ecp123.com/new-hampshire) - [New Jersey](https://www.ecp123.com/new-jersey) - [New Mexico](https://www.ecp123.com/new-mexico) - [New York](https://www.ecp123.com/new-york) - [North Carolina](https://www.ecp123.com/north-carolina) - [North Dakota](https://www.ecp123.com/north-dakota) - [Ohio](https://www.ecp123.com/ohio) - [Oklahoma](https://www.ecp123.com/oklahoma) - [Oregon](https://www.ecp123.com/oregon) - [Pennsylvania](https://www.ecp123.com/pennsylvania) - [Rhode Island](https://www.ecp123.com/rhode-island) - [South Carolina](https://www.ecp123.com/south-carolina) - [South Dakota](https://www.ecp123.com/south-dakota) - [Tennessee](https://www.ecp123.com/tennessee) - [Texas](https://www.ecp123.com/texas) - [Utah](https://www.ecp123.com/utah) - [Vermont](https://www.ecp123.com/vermont) - [Virginia](https://www.ecp123.com/virginia) - [Washington](https://www.ecp123.com/washington) - [West Virginia](https://www.ecp123.com/west-virginia) - [Wisconsin](https://www.ecp123.com/wisconsin) - [Wyoming](https://www.ecp123.com/wyoming) ## Company - [About ECP](https://www.ecp123.com/about-us): Company overview, mission, and founding story. Milwaukee, WI-based, serving 8,000+ communities nationwide. - [Careers](https://www.ecp123.com/careers): Open roles at ECP. - [Request a Demo](https://www.ecp123.com/request-demo): Schedule a product demonstration with the ECP team. - [Contact](https://www.ecp123.com/contact-us): Get in touch with ECP. - [Support](https://www.ecp123.com/contact-support): 100% US-based customer support.