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Digital Move-Ins for Assisted Living

Track Every Step—From First Tour to Move-In Day—All in One Place

Move residents in faster, increase occupancy, and create a better family experience with ECP Move-Ins—the all-in-one solution for managing every step of the move-in process effortlessly.
ECP Move-ins

paperless admissions

Everything the move-in requires. None of the paper.

 ECP digitizes the entire document packet — so your team tracks completion in real time, e-signatures are captured and stored securely, and everything files automatically into the resident record. Nothing lost. Nothing left unsigned. 

  • Full document packet sent and completed digitally
  • Real-time completion tracking per document and per task
  • Automated task assignments across departments
  • E-signature capture — legally compliant, stored securely
  • Everything filed in the resident record automatically
ECP move-ins digital admissions

Family Experience

A move-in experience families remember for the right reasons.

ECP move-ins family experience

Move-in day is an emotional milestone. ECP gives families the tools to stay involved and informed — completing documents, uploading files, and staying connected from the comfort of home. Less running around. More time focused on what matters.

  • Families complete documents from any device — phone, tablet, or laptop
  • No required in-person visits for paperwork
  • Automated signature capture and secure storage
  • Families can review, ask questions, and complete on their own schedule
  • Reduces admissions staff time on document coordination

clinical integration

From lead to resident. No re-entry.

When a prospect commits, their information flows straight into clinical — no retyping, no missed details, and your care team ready from day one.

  • Prospect data carries forward to Move-Ins automatically
  • Document packets pre-populated from CRM at acceptance
  • Clinical profile ready at move-in day
  • No duplicate entry across admissions, clinical, and billing
ECP move-ins to clinical integration

Customizable Workflows

Every community’s process is a little different. ECP works with yours.

ECP customizable move-ins workflows

No two assisted living communities run admissions exactly the same way. ECP Move-Ins is fully configurable — add, remove, or modify steps to match your workflow, your terminology, and your team. No additional software. No added costs. No delays.

  • Add or remove tasks by community or division
  • Rename and reorder steps to match your workflow
  • Set required vs. optional document items
  • Configurable for stand-alone use or integrated with ECP CRM
  • No IT support required to adjust workflows

Awards & Recognition

Top-rated by the operators who use us every day

What Operators Say

120,000+ Users put their trust in ECP

ECP best-in-class support

Best-in-class support

ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:

  • Online knowledge base
  • University training videos
  • Webinars