Digital Move-Ins for Assisted Living
Track Every Step—From First Tour to Move-In Day—All in One Place

paperless admissions
Everything the move-in requires. None of the paper.
ECP digitizes the entire document packet — so your team tracks completion in real time, e-signatures are captured and stored securely, and everything files automatically into the resident record. Nothing lost. Nothing left unsigned.
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Full document packet sent and completed digitally
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Real-time completion tracking per document and per task
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Automated task assignments across departments
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E-signature capture — legally compliant, stored securely
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Everything filed in the resident record automatically
Family Experience
A move-in experience families remember for the right reasons.
Move-in day is an emotional milestone. ECP gives families the tools to stay involved and informed — completing documents, uploading files, and staying connected from the comfort of home. Less running around. More time focused on what matters.
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Families complete documents from any device — phone, tablet, or laptop
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No required in-person visits for paperwork
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Automated signature capture and secure storage
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Families can review, ask questions, and complete on their own schedule
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Reduces admissions staff time on document coordination
clinical integration
From lead to resident. No re-entry.
When a prospect commits, their information flows straight into clinical — no retyping, no missed details, and your care team ready from day one.
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Prospect data carries forward to Move-Ins automatically
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Document packets pre-populated from CRM at acceptance
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Clinical profile ready at move-in day
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No duplicate entry across admissions, clinical, and billing
Customizable Workflows
Every community’s process is a little different. ECP works with yours.
No two assisted living communities run admissions exactly the same way. ECP Move-Ins is fully configurable — add, remove, or modify steps to match your workflow, your terminology, and your team. No additional software. No added costs. No delays.
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Add or remove tasks by community or division
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Rename and reorder steps to match your workflow
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Set required vs. optional document items
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Configurable for stand-alone use or integrated with ECP CRM
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No IT support required to adjust workflows
What Operators Say
120,000+ Users put their trust in ECP

Best-in-class support
ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:
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Online knowledge base
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University training videos
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Webinars