What Minnesota’s Service Plan Rule Means for Assisted Living Communities

If you run or work in assisted living in Minnesota, you’ve probably heard of Chapter 144G. It sets the rules for how providers operate. One key section - 144G.70, Subdivision 4(f) - spells out exactly what must be included in a resident’s service plan.

What’s Required in a Service Plan?

According to the regulation, every service plan must include:

1. What services the resident will be provided, including a description of each service, preferences, associated fees, and frequency.
2. Who will be providing the services, such as identification of staff or categories.
3. How the resident’s health will be monitored, including methods used.
4. How staff performance will be monitored, including methods used.
5. A contingency plan for when something goes wrong.

Why It Matters

This isn’t just about checking boxes. These details help ensure:

1. Clear communication with residents and families.
2.  Accountability for staff and services.
3. Better health outcomes through regular monitoring.
4. Trust and safety, especially when there’s an emergency.

The contingency plan is especially important. If a scheduled service can’t happen for any reason, there needs to be a plan in place that specifies what action needs to be taken. That includes how to contact the facility, who to notify, and whether emergency services should be called based on the resident’s wishes

This helps residents feel protected and keeps providers compliant.

How ECP Helps

ECP’s Service Plan feature includes everything required under 144G.70, including contingency planning. It’s simple for staff, customizable for each resident, and always ready for surveys or audits.

The Bottom Line

This rule is about more than compliance. It’s about delivering clear, reliable care and being ready for anything. And when service plans are done right, everyone benefits—residents, families, staff, and the organization.

Interested in learning more about ECP? Reach out to sales@ecp123.com or request a demo below.

Note - The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. ECP makes no warranties as to the accuracy of this content and does not commit to updating it as regulations change. Readers of this website should contact their attorney to obtain advice with respect to any particular legal or compliance matter.

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