Every service documented. Every charge captured. Automatically.
ECP Billing connects directly to clinical documentation — so when a caregiver documents a service, the charge is captured automatically. No manual reconciliation. No month-end scramble. No revenue left behind.
Capture and Update Billing Faster, to Generate More Revenue
Resident Level of Care Change
1 Month faster conversion
$90 Increased Revenue
per resident/per month
Payment Processing
Make it easy to get paid
ECP gives families every way to pay — ACH, credit card, debit card, or check — so payments come in faster and your team spends less time chasing them.
Integrated Care Communities increased digital payments by 33% after moving to ECP — ACH and credit card now represent 80% of all payments received.
Automated payment reminders reduce late collections
AR aging tracked in real time — see what's outstanding at a glance
All payments logged automatically — no manual reconciliation
Competitive ACH processing rates
Charge Capture
If care is documented, it’s billed
When a service is documented in ECP's EHR, the charge triggers in Billing automatically. Level-of-care changes, ancillary services, point-of-care documentation — all of it captured without a manual step. Month-end billing becomes a confirmation, not a chase.
Service charges trigger automatically from clinical documentation
Level-of-care billing calculated and applied automatically
Ancillary services captured at the point of care
No manual reconciliation between care delivery and billing
Precise invoicing, every month, without starting from scratch
Build your charge library once — service items, care levels, and ancillary charges defined and applied consistently across every resident. Invoices generate from real clinical activity, not estimates or manual line items.
Recurring billing templates for routine monthly charges
“We can really see the fruits of the labor of working with ECP right now, especially when we look at our care revenue because we have streamlined our assessments.”
Esmerelda Lee
Senior Vice President, Operations, Discovery Senior Living
★★★★★
“We use ECP for our EHR, our EMAR and most of our clinical applications across our 11 large Assisted Living/Memory Care communities. They are so good to work with and their customer support is extraordinary.”
Megan James
Director of Health Service, Stellar Senior Living
★★★★★
“The enhancements provided by ECP have notably improved the capabilities of our marketing and sales teams, directly impacting their efficiency and success rates.”
Cameron Harris
Chief Sales Officer, SAL Management Group
Best-in-class support
ECP is supported by a 100% US-based, customer-first support team. Not only are they well-versed in our software, many have extensive experience in assisted living. Our support team's goal is to provide high-quality support to communities and partnered pharmacies. You can also explore our additional success resources including:
